Whether your hot water heater just failed or you’re planning an upgrade, one big question often comes up: Should you go with a traditional tank, or switch to a tankless water heater?
At D.H. Berry Inc., we install and service both types — and as an authorized dealer for Rheem and Ruud, two of the most trusted brands in the industry, we can help you make the right decision for your Western New York home.
Let’s break down the pros and cons.
Traditional Hot Water Tanks
How they work: These systems store and heat a large volume of water (usually 40–80 gallons), ready for use at any time.
Pros:
- Lower upfront cost
- Familiar technology (many Buffalo-area homes already have these)
- Easier and faster installation
- Works well for homes with higher simultaneous hot water usage (multiple showers, laundry, etc.)
Cons:
- Higher energy bills from maintaining hot water 24/7
- Shorter lifespan (typically 8–12 years)
- Takes up more physical space
- Can run out of hot water during peak use
Tankless Water Heaters
How they work: Also called “on-demand” systems, these heat water only when you need it. No storage tank required.
Pros:
- Much more energy efficient (no standby heat loss)
- Endless hot water — great for large families or back-to-back showers
- Compact size — wall-mounted, saves space
- Longer lifespan (often 15–20 years)
- Many qualify for energy efficiency rebates and tax credits
Cons:
- Higher upfront cost
- May require electrical or gas system upgrades during installation
- Slight delay in hot water delivery (a few seconds)
So… Which One Should You Choose?
There’s no one-size-fits-all answer, but here are some tips:
- If you’re replacing an existing tank and don’t want to spend much upfront, a traditional water heater may be the simpler path.
- If you’re building new, renovating, or going green, a tankless system is the smarter long-term investment — especially with the efficiency gains and possible utility rebates in New York State.
- Concerned about space? Tankless wins — hands down.
Whatever you choose, D.H. Berry can walk you through it. Our licensed installers have decades of experience working in homes throughout Buffalo, Tonawanda, and all of WNY — and we don’t do “one-size-fits-all.” We install only trusted brands like Rheem and Ruud, and we handle repairs too, whether we installed your system or not.
Need help deciding? Give us a call at (716) 693-2762 or schedule a free estimate online. Let’s find the best hot water solution for your home, your budget, and your future.

